Open Position

ERP Support Analyst

Job Description

What about us

Ceragon Networks (https://www.ceragon.com/about-ceragon/) is a company that develops innovative equipment used in wireless data transmission among other software and service solutions. Our systems are based on microwave technology and serve as a cost-effective alternative to fiber optics.

The ERP Support Analyst will serve as the first focal point for ERP Logistics support tickets and will be a member of Ceragons’ global SaaS application support team. The candidate should be able to provide excellent service and will work in an exciting, fast-paced, and ever-changing environment

 What will you do

  • Support the Ceragon organization as an Oracle ERP logistics expert.
  • Collaborate with stakeholders, subject matter experts, and other partners to identify business and user requirements, assess available technologies, and recommend solution options.
  • Identify areas for improvement, recommend possible solutions, and oversee the transition to desired state.
  • Develop and promote strong relationships with subject matter experts to assist in work prioritization, project coordination, and the delivery of accurate and effective solutions.
  • Facilitate test scenarios as well as testing activities to ensure requirements are met with no negative impact.
  • Support successful project implementation by providing clear timelines, partnering with project team members, and communicating with key stakeholders.

Job Requirements

What are the requirements

  • Strong knowledge across the Oracle logistics and order management functions to be able to produce detailed functional designs
  • Ability to handle a support ticket end to end.
  • Analyze new functionality requests and business requests.
  • Work directly with other resources on various implementation projects.
  • Bachelor’s degree in Business, Information Systems, or related area preferred.
  • 2-4 HR Systems experience required.
  • Knowledge of the following is an asset: Oracle Fusion, Oracle Discoverer, PL/SQL Developer.
  • Deep knowledge of Oracle ERP logistic modules such as purchasing, planning, inventory, order management and IT business processes.
  • Excellent interpersonal, relationship-building, and communication skills.
  • Demonstrated critical thinking and analytical skills are required
  • Ability to apply systems knowledge to troubleshoot and analyze new issues.
  • Thrives in a fast-paced environment where multitasking and prioritization is necessary.
  • Self-starter, able to work independently with a proactive working style.
  • Ability to work quickly and accurately under pressure and time constraints.
  • Ability to handle changes effectively.

What's in it for you?

  • Benefits Online Platform
  • Regina Maria Medical subscription 
  • 7 Card
  •  Bookster
  • Tennis and Football
  • Company Events
  • Foosball room, Darts, Xbox, Air Hockey &Ping Pong