Ceragon Networks Ltd. (NASDAQ: CRNT) is the global innovator and leading solutions provider of 5G wireless transport. We help operators and other service providers worldwide increase operational efficiency and enhance end customers’ quality of experience with innovative wireless backhaul and fronthaul solutions.
Ceragon’s unique multicore technology and disaggregated approach to wireless transport provides highly reliable, fast to deploy, high-capacity wireless transport for 5G and 4G networks with minimal use of spectrum, power, real estate, and labor resources. We deliver a complete portfolio of turnkey end-to-end AI-based managed and professional services that ensure efficient network rollout and optimization to achieve the highest value for our customers. Our solutions are deployed by more than 400 service providers, as well as more than 800 private networks, in more than 140 countries.
The ERP Support Analyst will serve as the first focal point for ERP Logistics support tickets and will be a member of Ceragons’ global SaaS application support team. The candidate should be able to provide excellent service and will work in an exciting, fast-paced, and ever-changing environment
What will you do
Support the Ceragon organization as an Oracle ERP logistics expert.
Collaborate with stakeholders, subject matter experts, and other partners to identify business and user requirements, assess available technologies, and recommend solution options.
Identify areas for improvement, recommend possible solutions, and oversee the transition to desired state.
Develop and promote strong relationships with subject matter experts to assist in work prioritization, project coordination, and the delivery of accurate and effective solutions.
Facilitate test scenarios as well as testing activities to ensure requirements are met with no negative impact.
Support successful project implementation by providing clear timelines, partnering with project team members, and communicating with key stakeholders.
What are the requirements
Bachelor’s degree in Business, Information Systems, or related area preferred.
2-4 years of ERP Oracle Systems experience required.
Deep knowledge of Oracle ERP logistic modules such as purchasing, planning, inventory, order management and IT business processes.
Ability to handle a support ticket end to end.
Analyze new functionality requests and business requests.
Work directly with other resources on various implementation projects.
Excellent interpersonal, relationship-building, and communication skills.
Demonstrated critical thinking and analytical skills are required.
Ability to apply systems knowledge to troubleshoot and analyze new issues.
Nice to have: Oracle Fusion, Oracle Discoverer, PL/SQL Developer.