Tech Job Description:
Needs to have a very good experience with:
· 2-4 years of experience as Technical Support in a global company (or military).
· Windows client installations (all versions) – a must.
· Hardware malfunctions & installations – a must.
· Software malfunctions & installations – a must.
· Printers malfunction & installations – a must
· Mobile malfunctions.
· Knowledge of network protocols: DNS, DHCP, TCP/IP, etc.
· Installation & Troubleshooting 3rd -party applications.
· Basic experience with using Active Directory, SCCM, Laps, BitLocker encryption – Advantage.
· Ability to document technical details clearly and to think out of the box.
· Excellent customer service skills.
· Fast learner.
· Fluent English (reading, writing and speaking) - mandatory.
· Strong troubleshooting and problem-solving skills.