Ceragon is the leading solutions provider of end-to-end wireless connectivity. We help network operators, service providers, and private networks worldwide increase operational efficiency and enhance end customers’ quality of experience with innovative wireless transport solutions. Ceragon’s employee community spans multiple countries, is highly diverse regionally and culturally, yet connected and cohesive.
What will you do:
Monitor customers’ networks and act according to the relevant process.
Apply analytical skills and technical knowledge to solve product and network issues of moderate complexity.
Answer to service requests from Ceragon customers.
Support Ceragon engineers in the regions.
Follow helpdesk process to support service request.
Work in lab to re-produce field issues and for self-training.
Work in day/night shifts.
Job Requirements
What are we looking for:
University degree or final-year student in Telecommunications or a related field.
Basic theoretical knowledge of TCP/IP, Routing and Switching, Wireless LAN, Network Monitoring System, Radio Propagation principles.
Basic knowledge in Microwave/Radio communications systems.
Advanced written and verbal English skills.
Willing to work in shifts, including weekends and Public Holiday.
Customer-oriented professional.
Solution-focused mindset.
Excellent communication skills.
A strong team player attitude.
Nice to have:
Previous experience in similar positions.
Experience in installation, commissioning and troubleshooting of microwave communication systems.
1-3 years of experience with interfacing customers (support, NOC).
CCNA or equivalent knowledge.
Additional language knowledge (Spanish, other).
What we offer:
Access to state of the art laboratory equipped with the entire Ceragon products portfolio.
Benefit online through a generous monthly budget.
Private medical subscription: Priority Plus at Regina Maria.
Special bonuses for life's milestones: whether you're expanding your family or facing difficult times, we provide additional paid days off and financial support to help you through.
Additional vacation days that increase with your tenure at the company.
Additional time off for health care needs.
A day off for your birthday and a birthday gift.
Compensation days for public holidays that fall on weekends.
Extra vouchers/gifts for special events (Easter, 1st of June, 8th of March, Christmas).
Bookster.
Glasses allowance.
All the modern comforts: daily coffee, a selection of teas, fresh fruits, and warm pastries to start your mornings right.
Breakroom with games and a cozy terrace.
Social activities: Sports Day, Easter & Christmas Party, other quarterly events and Happy hours.
Hybrid Work (2 days from office).
Central location on Calea Victoriei and parking facilities.
…and last but not the least: the opportunity to grow your career in a friendly, dynamic, multinational environment!
If you feel you’re the right candidate for the role, then please click ‘apply’ now and send us your CV in English! We’d love to hear from you!
