Open Position

NOC Front Office Engineer (English/French)

Job Description

The NOC Front Office Engineer will work in shifts and will have the following responsibilities:


  • Monitor customers’ networks and act according to the relevant process
  • Applies analytical skills and technical knowledge to solve product and network issues of moderate complexity
  • Answer to service requests from Ceragon customers
  • Support Ceragon engineers in the regions
  • Follow helpdesk process to support service request
  • Work in lab to re-produce field issues and for self-training


By joining our team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals

Job Requirements

The ideal candidate has the following:

Must:

  1. University diploma or terminal year student
  2. Basic theoretical knowledge of TCP/IP, Routing and Switching, Wireless LAN, Network Monitoring System, Radio Propagation principles
  3. Basic knowledge in Microwave / Radio communications systems
  4. Advanced written and verbal English and French skills
  5. Willing to work in shifts, including weekends
  6. Customer oriented
  7. Solution focused
  8. Excellent communication skills


Advantage:

  1. Previous experience in similar positions
  2. Experience in installation, commissioning and troubleshooting of microwave communication systems
  3. 1-3 years of experience with interfacing customers (support, presale)
  4. CCNA or equivalent knowledge


We are looking for a candidate with excellent communication skills, capable of self-learning and working in a challenging environment, who is highly motivated and able to work under pressure, as well as willing to work as a team player.