Open Position

Sales Operations Team Leader

Job Description

Role Overview:

Ceragon is looking for new talent, to join our SOP Global group as Team Leader for North America Region.

We seek a committed and experienced professional, who will be the regional trusted representative at HQ. A Team Leader who will empower the team and enable professional and personal growth. A master in establishing & maintaining professional relationships, while tackling conflicts and hurdles encountered along the way. 

 Roles & Responsibilities

  • Manage regional CSMs (Customer Success Managers) who are the main focal points for Ceragon Customers
  • Ensure effective and efficient work flow in SOP domain and lead improvement initiatives
  • Work closely with main Regional & Corporate functions, to support business strategies and objectives
  • Build and maintain strong professional, trusted relationships with customers and management
  • Effectively Manage escalations while keeping a wide perspective and a learning approach  


Job Requirements

  • 5-7 years experience in similar role/domain
  • Experience in managerial positions & customer facing roles
  • Excellent cross functional collaboration skills and strong communication skills (written and verbal)
  • Highly organized, multi-tasking skills, and efficient in ambiguous situations and dynamic environment
  • Excellent English, written and verbal