As the world’s #1 wireless backhaul specialist, Ceragon Networks ensures that mobile and fixed-line carriers, as well as private network operators, have the cost-effective transmission capacity to deliver the voice and premium data services on which we all rely.” Ceragon is the #1 leading Wireless backhaul company in the telecommunications industry. We have an exciting new role open to join our Professional Services Team in NA
The Technical Trainer will interact with customers (F2F and remotely) to provide comprehensive and in depth overviews of Ceragon’ s product portfolio. This role is expected to apply problem analysis skills to technical and training-related opportunities. Strong interpersonal skills are required to ensure effective delivery of customer training, internal training, and education-based delivery required in this position. The primary focus will be on technical training on products and associated concepts required in support of these products. The duties of this position dictate that the Instructor/Developer possess the ability to design, develop and deliver training material across a broad portfolio of products and technologies.
The position will report within the North America business unit, and will be part of the global training and education organization.
Deliver, and maintain all assigned Ceragon Networks curriculum courses; develop specific training materials for the North American customer based on the global syllabus
Accountable for Training equipment and facility
Conduct face-to-face and remote training session to Ceragon customers, partners, and other stakeholders as needed
The role requires extensive travel within the US; some international travel may also be required from time-to-time
BS degree in telecommunications, engineering, or computer science discipline or equivalent
Must be bilingual, English, and Spanish (preferred option) or English and French, a third language is an asset.
at least 4 years’ experience in the telecommunications industry preferred; of which, at least 2 years’ years’ experience in the telecommunications microwave industry with some time in a technical support or technical training role
Demonstrated ability to develop and deliver technical presentations to a public forum
Strong oral, written, and electronic media communication skills are essential
Possess excellent organizational and planning skills
Demonstrated working knowledge of domestic and international microwave and IP equipment, standards, and architectures
Strong Ethernet and IP knowledge essential, Layer 2 and layer 3, (IP-MPLS will be a plus)
Cisco CCNA/CCNP certify will be a plus (??)
Working knowledge of radio frequency (RF) and/or wireless transmission design
Understands the requirements for installing and maintaining wireless radio communications systems, including radio propagation modeling and prediction, microwave path analysis, interference analysis, frequency coordination, cell site equipment layout, and ancillary equipment
Knowledge of radio Element/Network management systems
Desirable - Knowledge of Ceragon Networks products
Ceragon offers an outstanding compensation and benefit package, medical, dental, and life insurances; investment savings plan (401K) with employer matching