On-Site Consulting

On-site consulting services:

Enhance your customers’ quality of experience and increase your operational efficiency with Ceragon’s on-site consulting services: 

Subject Matter Experts (SME)
Leverage Ceragon’s experts’ experience and in-depth understanding of network technologies at your site – optimizing your network and increasing your customers’ quality of experience. Any challenge and skill required can be addressed: Microwave links, Packet-Switched technologies, Ethernet and IP, LAN, WAN, MPLS, Carrier Ethernet, ATM and TDM.

Deliverable

  • Periodic high-level management updates on network issues and activities executed for overall improvement.
  • Support during network design, LLD creation, and service design Testing of different scenarios and in-depth parameters, together with you
  • Initial site installation guidelines
  •  NOC supervision (remote support and guidelines during cutover, supervision of NOC maintenance and Configuration teams)
  • Local support during configuration of complex scenarios such as ring protections with 3rd party
    equipment and use of the various resilience protocols
  •  Local supervision during network upgrades

YOUR BENEFITS

  • Early identification of site issues affecting link operations
  • Reduce unplanned on-site interventions
  • Early identification of need for expansion or reconfiguration | Reduce on-site interventions

On-Site Preventive Maintenance

This service offers dedicated Field Technical Experts for preventive
maintenance to verify health and condition of the entire system.

Deliverable

  •  Update and remediation of network issues

YOUR BENEFITS

  • Early identification of site issues affecting link operations
  • Reduce unplanned on-site interventions
  • Early identification of need for expansion or reconfiguration
  • Reduce on-site interventions

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