Preventive Maintenance

PREVENTIVE MAINTENANCE SERVICES

Ensure your service availability and your customers’ quality of experience with Ceragon’s Preventive Maintenance  service, allowing you to proactively run, monitor and maintain your network health for the best performance and functionality.

Preventive maintenance services  include two variants, to best fit your needs and budget:

NETWORK MONITORING (NOC)

Ensure your peace of mind with a 24x7x365 Network Operations Center (NOC) operated by Ceragon:

  • Remote monitoring of events and alarms
  • Incidents and alarm ticketing
  • Field Services Engineering dispatch according to priorities defined by customer
  • Escalation of incidents to other departments according to escalation matrix
  • On call support for off-hours events
  • Monthly reports

NETWORK HEALTH CHECK

Ceragon’s support center can provide Health Check verification for the network, status and alarms.

  • creation of incident tickets for incident and alarm
  • Escalation of Incidents to other departments, if necessary according to escalation matrix

YOUR BENEFITS:

  •  Improve Network performance and efficiency
  • Increase network availability
  • Improve network performance

 

 

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