Connectivity Service Providers: 5G Challenges - AI Solutions

The path to modernization for Connectivity Service Providers (CSPs) is riddled with challenges and opportunities. As CSPs continue to transition to 5G, the demands of wireless network densification require more radios, infrastructure, and elements to monitor, manage, and maintain, leading to an exponential increase in complexity. New AI-enabled Network Management Systems (NMS) will play a growing role in shaping how CSPs operate.

This quote from a SliceUp article sums up the situation perfectly: "AI-driven solutions in traffic management, predictive maintenance, and security are crucial for 5G.” 

In a recent case study, we discussed a major European CSP, facing these very hurdles. The shift to 5G brought a pressing need for a substantial expansion and upgrade of their high-capacity, low-latency network, necessitating innovative solutions to meet growing expectations. Their journey exemplifies the tribulations and triumphs shared by Tier 1 and Tier 2 CSPs worldwide. 

Overcoming Legacy Constraints

The CSPs began their modernization journey burdened by legacy technology constraints. Traditional Network Management Systems (NMS) with rigid relational databases were inadequate for handling the complexities of modern networks. These outdated systems prevented the CSP from efficiently scaling their operations and meeting regulatory requirements, prompting a critical need for change. 

Embracing AI: The Key to Transformation 

Recognizing the limitations of their existing infrastructure, the CSP turned to AI-enabled solutions. Advanced Network Management Systems leveraging artificial intelligence offered a way to navigate the complexities of 5G networks. For many CSPs, AI represents not just a technological upgrade but a strategic imperative to remain competitive in an evolving landscape. 

The Power of Predictive Analytics 

AI-driven NMS platforms provide capabilities that were previously unimaginable. Predictive analytics enable CSPs to foresee potential issues and preemptively address them, reducing downtime and enhancing network performance. The insights gained from advanced analytics tools ensure peak efficiency, providing a cost-effective monitoring, management, and maintenance option for network operators, and a seamless experience for end-users. 

Scalability and Performance 

One of the standout features of modern AI-powered NMS is scalability. By integrating Elasticsearch databases, these systems offer unparalleled performance and adaptability, crucial for managing dense, complex networks. This enables CSPs to scale their operations without compromising on service quality or reliability. 

Real-World Success 

The partnership with Ceragon marked a turning point in the CSP's journey. The introduction of Ceragon Insight, an AI-enabled NMS, transformed their network management approach. Initially grappling with several hundred new high-capacity links and aging devices, the CSP required a dynamic solution to modernize their network. 

With Ceragon Insight, the CSP achieved: 

• Modern Database Integration: Transitioning to Elasticsearch provided the necessary scalability and performance enhancements. 

• Advanced Analytics: AI tools facilitated predictive traffic management and preventative monitoring. 

• Customizable Features: The CSP actively shaped the development roadmap, ensuring the system met their needs. 

Business Benefits: Beyond the Technology 

The technical advantages of AI-powered NMS are clear, but the business benefits are equally significant. For CSPs, incorporating AI-driven systems means: 

• Reduced Operational Expenses (OPEX): Remote maintenance capabilities drastically cut down on field visits, lowering overall OPEX. 

• Improved Operating Efficiency: Faster troubleshooting and root cause identification streamline operations. 

• Enhanced Customer Satisfaction: Superior network performance translates to happier customers, increased loyalty, and lower churn. 

Ready for Tomorrow 

Adopting AI-powered NMS isn't just about current gains; it's about preparing for the future. As CSPs evolve, the ability to scale and adapt will be essential. AI-driven insights and automation capabilities equip CSPs to tackle future challenges head-on, securing their competitive advantage. 

Insights in Action: Ceragon Insight 

Ceragon Insight exemplifies the transformative power of AI in network management. By providing a comprehensive view of the network, it aids CSPs in: 

• Alarm and Incident Investigation: Speeding up troubleshooting by correlating alarms and incidents. 

• Link Performance Analysis: Identifying irregularities to ensure consistent performance. 

• Predictive Traffic Management: Anticipating capacity issues before they affect the network. 

• Preventative Monitoring: Mitigating potential outages and maintaining network health. 

• Remote Maintenance: Reducing OPEX and improving network performance through remote capabilities. 
  

A New Era of Network Management 

Our CSP journey highlights how integrating AI-powered NMS can revolutionize network management. By addressing present challenges and anticipating future needs, CSPs can achieve significant cost savings, enhanced operational efficiency, and superior customer satisfaction. 

Embracing AI in network management is more than a technological evolution—it's a strategic business decision. As CSPs navigate the intricacies of modern networks, AI-powered solutions like Ceragon Insight provide the tools necessary to thrive in an ever-changing landscape. 

For more information on Ceragon Insight and the benefits of AI-powered network management, visit our website, or watch this network management video. 

Download the full case study