Efficient ongoing operation of your transport or private network requires adequate resources, expertise, and tools. We can do it for you.
Not every operator can afford to run a 24/7 NOC. Even those who can often prefer to leverage the experience and resources of external operational service partners on parts of their network, such as transport. Ceragon Operations & Managed Services enable your organization to focus on your core business, improve your network management efficiency, reduce your risk, and cut your cost. Our skilled professionals use their vast experience, proven methodology, and advanced tools to provide you with the dedicated operational services your network needs.
Ceragon’s NOC service provides a cost-effective monitoring and support solution for operators who want the peace of mind, quality, and cost savings that comes with continuous 24/7 monitoring, management, and maintenance. Our dedicated NOC experts provide front-office and back-office services, handling everything from the simplest incident tickets to the most complex network challenges, ensuring you are always operating at optimum efficiency.
The lack of a single reliable source of transport network information often prevents operators from efficiently planning their network capacity and can compromise the clarity of communications between planning, engineering, and network operations.
Identifying potential issues before they impact network performance is in every operator’s best interest. Without a preventive maintenance process in place, operators might face severe issues and a high volume of alarms. Ceragon’s service team conducts ongoing performance reviews, spots network weaknesses based on recurring patterns and data points, identifies areas for improvement and provides recommendations for preventive actions.
Waiting for network problems to pile up and worsen always costs you more in the long run. Ceragon’s Preventive & Corrective Field Maintenance service allows you to spot common issues like misaligned antennas, damaged mounts, or defective surge arrestors before they lead to more substantial problems. Pairing Ceragon’s preventive analytics tools and corrective maintenance services minimize cumulative costs and maximize your quality of service.
Tracking and maintaining the state of your network elements is critical to efficient operations and planned upgrades. This service generates and maintains an accurate database of all your network components, hardware, and software, from acquisition to disposal. This includes product versions and keys, configuration details, and alerts on upcoming significant milestones such as End-of-Life/support.
Whenever you find yourself short on skilled operations personnel Ceragon’s highly skilled professionals can join your team, bridging the gap until you have the resources to recruit and train the permanent team members your operations require.
