On-site consulting services:
Enhance your customers’ quality of experience and increase your operational efficiency with Ceragon’s on-site consulting services:
Subject Matter Experts (SME)
Leverage Ceragon’s experts’ experience and in-depth understanding of network technologies at your site – optimizing your network and increasing your customers’ quality of experience. Any challenge and skill required can be addressed: Microwave links, Packet-Switched technologies, Ethernet and IP, LAN, WAN, MPLS, Carrier Ethernet, ATM and TDM.
Deliverable
- Periodic high-level management updates on network issues and activities executed for overall improvement.
- Support during network design, LLD creation, and service design Testing of different scenarios and in-depth parameters, together with you
- Initial site installation guidelines
- NOC supervision (remote support and guidelines during cutover, supervision of NOC maintenance and Configuration teams)
- Local support during configuration of complex scenarios such as ring protections with 3rd party
equipment and use of the various resilience protocols - Local supervision during network upgrades
YOUR BENEFITS
- Early identification of site issues affecting link operations
- Reduce unplanned on-site interventions
- Early identification of need for expansion or reconfiguration | Reduce on-site interventions
On-Site Preventive Maintenance
This service offers dedicated Field Technical Experts for preventive
maintenance to verify health and condition of the entire system.
Deliverable
- Update and remediation of network issues
YOUR BENEFITS
- Early identification of site issues affecting link operations
- Reduce unplanned on-site interventions
- Early identification of need for expansion or reconfiguration
- Reduce on-site interventions
