Targeting the enterprise market with connectivity services over its fiber-optic network, a savvy North American service provider recently acquired a wireless transport network to expand its offering. The service provider then concluded a multi-year managed services agreement with Ceragon for operating and maintaining its wireless network.
THE CHALLENGES
Improve wireless network performance | Optimize network management | Adopt preventive maintenance approach | Minimize and make OPEX predictable | Increase operational efficiency
As part of its growth plans, the service provider expanded its offering to include wireless connectivity, thereby broadening its portfolio of broadband access and cloud solutions. The service provider aimed to improve the performance of its newly acquired wireless network, optimize its operations and management, and adopt a preventive maintenance approach. By doing so, it would increase operational efficiency, minimize operating expenses, and make wireless network OPEX predictable. Rather than operating and maintaining its wireless transport itself, the service provider decided to partner with an experienced provider of managed services.
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